Assistant Manager, Dementia Care Service Design & Evaluation

This role focuses on exploring and evaluating innovative and novel ways of addressing existing or emerging gaps and needs in the dementia care landscape, through research, data analysis and ground sensing (e.g. surveys and focus groups). This can involve piloting new models of care or new service models and developing resources that can improve the capability of service providers.

• Support dementia care service planning by identifying emerging trends and needs through data analysis, literature reviews, overseas strategy assessments, and stakeholder engagement. Maintain an updated repository of best practices and assessment tools for quality dementia care across the continuum and collaborate with agencies to develop community dementia initiatives.
• Support in conceptualising and implementing new services by engaging stakeholders, developing proposals and funding requests for dementia pilot programmes, and supporting their evaluation. This includes reviewing processes, outcomes, and cost-effectiveness, and recommending whether to scale up or refine service models.
• Support the development of resources and capability building initiatives for dementia care service providers by support the landscape review of available training and resources for dementia capability development; engage stakeholders e.g. MOH, AIC internal divisions, subject matter experts, service users and service providers to develop and disseminate resources, to enable service providers to adopt evidence-based approaches to provide care and interventions for those with cognitive impairment and dementia and support the implementation of training events/ workshops to raise awareness of new resources available to service providers
• Assist in developing resources and improving capabilities for dementia care providers by reviewing available dementia training materials, engaging stakeholders (e.g. MOH, AIC internal divisions, subject matter experts, service users, and service providers), to develop and disseminate resource to enable providers to adopt evidence-based approaches  to provide care and interventions for those with cognitive impairment and dementia and support the implementation of training events/ workshops to raise awareness of new resources available to service providers
• Manage and evaluate pilot programmes for sustainability, aiming to improve health outcomes and quality of life for patients and caregivers. Conduct outreach to stakeholders to promote new service models and boost adoption of initiatives.

Job requirements

• Bachelor’s Degree, Post Graduate Diploma, Professional Degree preferably in healthcare or eldercare related discipline.
• At least 3 years’ relevant experience in healthcare or community care sectors.
• Experience in literature research, project management and data analysis are essential.
• Prior work experience in dementia or programme design and evaluation is preferred.
• Good team player and willing to embrace and manage change.
• Able to think critically, multi-task and work well under pressure.
• Able to draw connections between various concepts and ideas, understand their potential implications and distill them into actionable tasks.
• Able to work independently and as a team player to collaborate with various stakeholders, internally and externally, with motivation to learn.
• Meticulous and inquisitive attitude with strong follow-up skills.