Assistant Manager, General MH/ Health Models and Capability Development
Job Description
This role focuses on exploring and evaluating innovative and novel ways of addressing existing or emerging gaps and needs in the Singapore's community mental health landscape, through research, data analysis and ground sensing (e.g. surveys and focus groups). This can involve piloting new models of care or new service models, and developing new enablers.
Key Accountabilities
Support the division in service planning and continuum of care for the integrated community mental health and dementia support network across the care sectors including social and healthcare sectors, particularly in the area of mental health.
- Identify emerging trends and needs in the mental health landscape through analysis of data from literature research, reviewing overseas mental health strategies / services and key stakeholder engagements.
- Research, consolidate and maintain updated repository of best practices and assessment tools, that enables provision of quality care for persons with mental health needs across the continuum.
- Engage stakeholders to identify opportunities for collaboration that is in line with the Division’s directives.
- Explore new service models and proposals to assess their relevance to the existing or emerging gaps and needs observed in the mental health sector, including the implementation of feasible pilots and initiatives where appropriate and the evaluation of those projects.
- Identify, conceptualize and propose new services and initiatives that addresses identified landscape gaps and needs, which complement the Division’s directives in the area of mental health.
- Evaluate new mental health proposals, piloted service models and processes to assess their relevance to the gaps and needs identified, providing recommendations to scale up successful models or to improve on unsuccessful models in order to address the identified gaps and needs.
- Identify, propose and implement enhancements to existing services and processes that will improve support for persons with mental health and their caregivers.
- Pilot and develop appropriate caregiver support services and care processes in the community mental health sector to better support caregivers of persons with mental health issues.
- Support the implementation and review of relevant community mental health pilots that have potential to address existing or emerging gaps and needs e.g. caregivers, maternal mental health, empowerment of mental health service users.
- Collaborate with relevant teams to monitor the implementation of new service models or initiatives where appropriate.
- Analyse data collected from the pilot, evaluate its value and benefits and explore sustainability plans.
Job requirements
- Undergraduate degree preferably in healthcare-related discipline, with a preference for mental health qualification.
- At least 3 years’ experience in healthcare or community care sectors.
- Prior work experience in mental health or programme design is preferred.
- Experience in literature research, project management, and data analysis are essential.
- Able to work well with groups from diverse backgrounds.
- Able to multi-task and possess strong analytical, problem solving and project management skills.
- Able to draw connections between various concepts and ideas, understand their potential implications, and distill them into actionable tasks
- A self-starter with strong learning ability, who is resilient, adaptable and able to manage change and ambiguity.
- Good interpersonal and communication skills.