Assistant Manager, Plans

You are part of the Operations team to support the formulation of volunteer development and engagement strategies that align with division's priorities.

Job Responsibilities:

• Develop new initiatives to enhance volunteer recruitment, onboarding and retention
• Pilot and refine new volunteer models and programmes using data and feedback received
• Build relationships with community partners, corporate groups and volunteer networks to broaden outreach for division’s operational purpose.
• Develop and implement systems to monitor volunteer trends and measure impact to ensure sustainability of the programme.
• Establish and evaluate key performance indicators to measure the success of programmes
• Prepare reports, dashboards and insights to inform and enable decision-making.
• Review and evaluate existing volunteer programmes

Job Requirements:

• Degree in Social Sciences, Business Administration or related fields
• Minimum 5 years of relevant experience, in volunteer management, community engagement or strategic programme development
• Demonstrated experience in project management, stakeholder engagement and policy or framework development 
• Strong stakeholder engagement and management skills
• Proficient in data collection, analysis and reporting for decision-making
• Good written and interpersonal communication skills
• Self-motivated, resourceful with good problem-solving skills with a high level of initiative 
• Comfortable working in a dynamic environment with multiple priorities