Assistant Manager, Plans
You are responsible for the development, implementation and review of plans and projects to future-proof Silver Generation Division (SGD)’s capabilities to support seniors.
- Assist to develop, implement and evaluate engagement and volunteer development strategies to align the enhanced operating model
- Work with relevant stakeholders on the implementation of enhanced outreach and engagement operating model, and identify relevant capabilities and/or enablers required for implementation
- Assist to review existing and newly implemented engagement modalities such as digital and tele-engagements, which includes management of external vendors to ensure adherence to processes and service standards and inform future engagement strategies
- Support the team with the development of engagement strategies to guide ground operations e.g. in the engagement of partners like Ministries, Agencies, Corporate organizations, SSAs and Grassroots to explore opportunities for collaboration
- Track and report the progress of annual workplan and KPI progress to internal and external stakeholders
- Support the planning for resources such as budget and manpower to support the capability building, projects and operations
- Support data analytics efforts to interpret outreach data/dashboards and generate insights for senior management and key stakeholders
- Prepare proposals/presentations and communicate to senior management and stakeholders
Requirements:
- Basic degree in Social Sciences, Business Administration or related fields
- Minimum 3 years of relevant experience, in community engagement or strategic programme or service development
- Experience in the healthcare or community care sector preferred.
- Proficient in data collection, analysis and reporting for decision-making
- Good written and interpersonal communication skills
- Self-motivated, resourceful with good problem-solving skills with a high level of initiative.
- Comfortable working in a dynamic environment with multiple priorities