Assistant Manager, Programme Management (ASCAT and Aftercare)

This role acts as the Programme Manager for the Community Mental Health Master Plan Programmes (ASCAT and Aftercare), making sure that these programmes operate according to the model of care and objectives.

• Analyse service gaps, conduct ongoing reviews and develop new models of care to augment existing services in the community to support clients requiring mental health care support.
• Collaborate with the internal and external stakeholders (Restructured Hospitals (RH) and Regional Healthcare Systems) to achieve alignment on project outcomes, deliverables, and implementation plans. This includes but is not limited to 1) work with service providers on the timely submission of KPIs and claims for processing and reporting; 2) analyse barriers and facilitators to programme implementation and 3) translate data and programme insights into actionable plans to improve programme effectiveness.
• Work closely with HOD and the RHs in formulating plans to develop the capability of partners in community health sectors in accordance with the tiered care model competencies.
• Support regional engagement with the Regional Health Systems, restructured hospitals, polyclinics, GPs and community partners to support population health objectives, strengthen health and social integration and streamline client referrals.
• Develop and put in structure for continuous service and process improvements.

Job requirements

• Bachelor’s Degree, Post Graduate Diploma, Professional Degree preferably in Social Work/Psychology/Counselling.
• At least 3 years’ relevant experience and familiar with multi-agency work/healthcare industry, programme implementation and/or programme management.
• Experience and knowledge in programme evaluation, design thinking, organization development preferred.
• Experience in community development and multi-agency work in healthcare/social care industry would be an advantage.
• Good team player and willing to embrace and manage change.
• Able to think critically, multi-task and work well under pressure.
• Able to work independently and as a team player to collaborate with various stakeholders, internally and externally, with motivation to learn.
• Meticulous and inquisitive attitude with strong follow-up skills.