Assistant Manager, Subvention Operations

This role is responsible for designing efficient operations workflows and implementing new policies, ensuring alignment with business objectives and seamless integration across teams.

• Develop end-to-end operational workflows that meet business goals and enhance efficiency.
• Create clear workflow diagrams and process documentation for stakeholder reference.
• Gather requirements by engaging internal teams to understand operational needs and challenges.
• Collaborate with IT and operations to translate workflow requirements into system features.
• Validate UAT test cases to ensure coverage of all operational scenarios.
• Participate in UAT testing, resolve workflow implementation issues, and support rollout.
• Engage policymakers to interpret new policies and assess their impact on operations.
• Formulate and track practical policy implementation plans, collaborating with cross-functional teams and driving continuous improvements.

Kindly note that this role is on 2 years contract, subject to programme renewal. 

Job Requirements

• Degree in any discipline with minimum 3 years of working experience.
• Experience in process design, requirements gathering and UAT is preferred.
• Resourceful, and able to multi-task and work efficiently in a fast-paced environment.
• Strong communication, collaboration and stakeholder management skills
• Strong analytical and impact assessment skills
• Strong project management and planning capabilities