Assistant Manager / Senior Executive, Resource Network & Support

This role focuses on driving CCMHD’s communications to engage, empower and enable clients/caregivers in help-seeking. This role will also drive conversations with interagency and national stakeholders to align, synthegise and co-create initiatives, including new non-funded partners to better understand the sector lansdscape and explore collaboration.

 

  • Drives communication strategies and implementation through an integrated comms strategy, looking into:
    • Conducting research, analysing best practices and sense-making to identify, strategise, synthegise and prioritise comms initiatives and resources
    • Driving the development and enhancement of resources with implementation plan, marketing, distribution plan and resource feedback collection
    • Developing and curating strategic and innovative comms, campaigns and publicity of mental health/dementia/caregiving, providing coordination and strategic advice to teams with data-driven insights
    • Cultivate stories to profile good work of our partners with targeted engagement with media to enable help-seeking behaviour.
    • Drive national events complementing campaigns/publicity
  • Drives sense-making and strategic partnership of CMH Partners
    • Drives the engagement of identified partners to co-create aligned comms strategy and solutions through sense-making and expert panel, in collaboration with programme managers
    • Drives conversation and pioneer thought leadership among the partners via the Comms/Resources Expert Panel
    • Engage non-funded partners for sense-making to gather insights and explore potential partnership and synergy for sector development
    • Build knowledge database and recognition of our stakeholders

 

  • Drives continuous enhancement and quality improvement of communication initiatives
    • Continual refinement and improvement in communications tactics through data-driven insights and feedback
    • Evaluate comms outcomes to address grounds gaps e.g. stigma and open-ness to help-seeking

Job requirements

  • Bachelor degree in any discipline, with at least 3 years’ experience in communications and engaging stakeholders
  • Experience in running campaigns and development of resources
  • Experience in partnership engagement and design thinking
  • Competent in design software such as Canva
  • Good project management, writing and presentation skills
  • Good change management
  • Good interpersonal, communication and relation-building skills
  • Outgoing, friendly and work well with people with different leadership personality types
  • Proactive, able to think out of the box and possess self-starter attitude e.g. ability to identify gaps to drive change
  • Able to multi-task and function in a fast-paced environment to meet key deadlines