Assistant Manager/Senior Executive, Quality Measurement & Implementation

This role will be responsible for developing and implementing quality measures, facilitating sector collaboration, managing awards, and supporting community care excellence initiatives.

• Review local, regulatory, and international standards to identify quality measures for eldercare services.
• Propose and coordinate sector representatives to form a workgroup for selecting suitable quality measures.
• Organise and facilitate workgroup meetings, including preparing materials and handling secretariat duties.
• Engage community care leaders and organisations to promote and secure support for new quality measures.
• Analyse and present quality measure data using Tableau and prepare related reports for internal and external stakeholders (i.e. AIC Management team and CCOs).
• Conduct training to help community care organisations interpret quality measures and reports.
• Address queries from community care organisations regarding quality measures.
• Support the Community Care Excellence Awards process, including nominations, evaluations, and event organisation.

Job Requirements:

• Degree in any discipline with at least 3 years of relevant working experience. 
• Familiarity with analytics and statistical software e.g. Tableau, Stata and experience in data visualization, analysis and reporting will be required.

• Strong written and verbal communication skills.
• Effective interpersonal and engagement skills.
• Resilient and results oriented.