Assistant Manager/Senior Executive, Volunteer Management

Volunteer Management

• Work closely with the Satellite Office (SO)s' Volunteer Management (VM) champions to build and sustain a healthy pool of competent Silver Generation Ambassadors (SGAs) and volunteers
• Monitor and review the recruitment cycle of SGAs and volunteers
• Monitor and plan the centralised recruitment of volunteers (eg. SGA/volunteers referral, Facebook etc.) to ensure a healthy ratio of staff to volunteers to seniors in order to achieve SGO's goals and objectives
• Introduce volunteering program to public and private sectors to encourage volunteerism and also, as a CSR, with the aim of providing more avenues for volunteer recruitment
• Support planning and execution various SGA rewards and recognition initiatives
• Serve as HQ liaison and maintain regular communications with the SO VM champions on matters related to volunteer management, system and training
• Consolidate feedback from SOs, SGAs and volunteers to identify and analyse needs in the community

Network Development

• Implement strategies to create new volunteering opportunities through partnership with internal and external organisations.
• Implement loyalty programmes to recognise the good work of the volunteers.
• Implement formal/informal channels for volunteers to provide feedback on their participating volunteering program.

Job Requirements

• Degree in any discipline with at least 2 years of working experience preferably with knowledge and familiarity with the healthcare or social sectors
• Analytical and organised, able to translate concepts into actionable goals
• Confident in working with external stakeholders
• Good in communication, both verbal and written
• Meticulous, team player, resourceful and able to multi-task in a fast-paced environment