Manager, Partner Engagement

As an Account Manager, you will build strong relationships and trust with our sector partners,  Partners’ capabilities, deepen their impact and facilitate strategic alignment with MOH and AIC. 

• Build and maintain strong relationships with Community Care Partners to understand Partner’s needs and aspiration
• Be the primary point of contact and resource person to support Partners to navigate policies, schemes, and regulations in their provision of community care services (e.g. Centre-based Care, Home Care and/or Nursing Home).
• Support Partners on service management and operations-related matters, including implementation of services/initiatives, compliance with licensing and service requirements, and co-creation of solutions.
• Support capacity development and growth of Partners in their provision of community care services
• Assist with driving improvement in operational processes as well as delivery of care services
• Coordinate with relevant stakeholders to facilitate Partner’s participation in programmes and initiatives that will support their strategic growth
• Maintain oversight of Partner’s implementation plan, progress and depository of key information

Job Requirements

• Degree in any discipline
• Minimum 8 years of relevant healthcare or community care experience, preferably in stakeholder engagement, and project management with 2 years in managerial capacity
• Competency in basic statistics and MS Office applications
• Possess excellent communication, interpersonal skills & ability to work with diverse groups of stakeholders
• Has strong written communication and analytical skills
• Has a pleasant personality and passion in engaging and supporting Partners in the Community Care Sector to succeed