Manager, Program Development

Broad function: To contribute to the formulation, elaboration, and implementation of development strategies and programmes through collaborations with relevant stakeholders to advance development of the community care sector in Singapore.

Key Responsibilities and Desired outcomes  

• Conduct environment scan, literature review and/or sector analysis on new or existing initiatives/services

• Identify key policy and operational gaps as well as develop suitable solutions to address those gaps

• Develop and implement new service or programme for community care sector

• Engage internal and external stakeholders to suss out interest in implementation of the initiatives

• Project manage, monitor and evaluate the outputs and outcomes of the initiatives

• Work with service providers to develop their capabilities and addressing feedback provided by community care partners and clients during pre-pilot and pilot

• Review the work process for continuous improvement in service quality and grant governance

• Analyse the effectiveness of the service during pilot and develop proposal for mainstreaming

• Perform all administrative tasks required of the initiatives (includes writing approval paper, procurement of service, claim tracking, etc.)

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Job requirements:

• Preferably to have 1-2 years of working experience in service planning and development in the healthcare or social care industry
• Experience in planning, project management in the public sector would be advantageous
• Systems thinking
• Excellent written and persuasive communication skills
• Strong engagement and stakeholder management skills
• Strong analytical capabilities, coupled with basic skills in data analysis and statistics
• Strong at conceptualising ideas, coupled with a practical sense of what works in a complex environment and implement projects
• Resourceful