Manager, Senior Learning & Volunteerism (Development & Planning)

This role led a team to drive engagement of potential partners in the sector and conduct grant calls to onboard partners for senior learning and volunteerism initiatives.

• Oversee the day-to-day operations of various initiatives—including fund administration, tracking, reporting, partner engagements, and marketing—working collaboratively with a team of account managers.
• Engage regularly with partners to address challenges and issues in achieving KPIs, and implement solutions within our control, such as reviewing manpower funding frameworks and reallocating budgets for enhanced initiative performance.
• Lead efforts to improve progress reporting and streamline operational processes between C3AD and partners, while enhancing the visibility of seniors and partners through storytelling, testimonials, and publicity initiatives.
• Administer surveys and other data collection activities to support the evaluation and planning of future funding tranches for senior learning and volunteerism initiatives.
• Establish and maintain a Community of Practice or networking platform to facilitate regular engagement with partners on collaboration opportunities, as well as recruitment and retention challenges.
• Collaborate with policy makers to expand the senior learning and volunteerism sector, supporting a network of partners to deliver diverse programmes that cater to a variety of interests.
• Develop the capabilities of partners to enable scaling and sustainability of senior learning and volunteering programmes.
• Generate and implement innovative ideas to strengthen the connection between learning and volunteerism initiatives, maximising impact and benefits for seniors, and support corporate planning functions including workplan and budget cycles.

Job Requirements

• A good bachelor's degree in any discipline with at least 8 years of working experience and 2 years in managerial capacity in a leadership role, preferably in the social service or healthcare industry.
• Strong experience in policy formulation, public grant governance and administration, strategy development and project management in public sector.
• Excellent communication and people management skills to mobilise and interact with multiple stakeholders to move towards a collective purpose.
• Strong analytical and problem-solving skills to achieve operational efficiencies in a timely manner.
• Display good understanding on the senior volunteerism sector and how it relates to senior learning.
• Resourceful and has deep understanding on the functions of the health and social care industry and how senior volunteerism and learning can play an integral role.
• Able to translate complex ideas into implementation plans for team to execute.
• Display willingness to learn and collaborate with other divisions and be able to think through analytically on challenges / assigned tasks and provide constructive inputs to improve work processes.
• Experience in development of volunteerism / learning sector, especially with senior volunteers and learners, would be advantageous.