Manager, Strategy

Job Responsibilities

• Review existing engagement strategies and develop plans to enhance the engagement strategies.
• Engage stakeholders in the community to drive collaboration to tap on each other assets and platforms to support the seniors’ needs.
• Review and develop care pathways and determine follow up actions post engagement, so that SGAs and DLs can triage the needs of the seniors and follow up with the partners
• To lead and develop new engagement modalities such as tele engagement and digital engagement.
• To develop partnerships with different stakeholders to advance SGO’s knowledge in tele and digital engagement.
• To develop and review engagement questionnaires that are suitable for tele and digital engagements, and to develop and plan for the care pathways and follow up actions.
• Review existing policies develop new strategies to recruit, retain and recognize SGAs.
• Develop new pipelines to recruit more SGAs and develop initiatives to embed the SGAs within the existing curriculum or the working hours.

Job Requirements

• Minimum 8 years of working experience, of which at least 2 years in a managerial capacity
• Strong project management, planning, coordination and facilitation skills
• Good in writing, presentations, data and numbers
• Curious, agile and willing to push the boundaries
• Able to work with ambiguity and multiple perspectives
• Possess good critical thinking and decision-making skills
• Able to work in a fast-paced, dynamic work environment with ambiguity ad multiple perspectives