Manager/Assistant Manager, Quality and Training

Job Description 

• Develop training plans and identify learning needs for the professional development of nurses and primary care coordinators.
• Develop and share nursing standard operating procedures, work instructions, work flows and protocols with the care team and PCN clinician leads
• Develop resources for use in counselling for the nurses and primary care coordinators
• Work with nursing committee to develop chronic disease protocols to standardised care for patients in the primary care networks.
• Work with other internal and external stakeholders to explore nursing protocols for core and ancillary services.
• Plan and organise trainings for nurse counsellors and primary care coordinators to enhance their knowledge and skills.
• Review operational workflows
• Work with Nursing Committee leads, PCN Clinical Leads (including Chair and Advisor) to give inputs on the training needs for nurses and primary care coordinators.
• Organise induction and refresher programmes for nurses and primary care coordinators.
• Conduct skills competency practical and theory tests for PCN when requested.
• Share best practices across all the PCN network.

Job Requirements

• Degree in Nursing or its equivalent
• Possess strong interpersonal skills, good written and verbal communication and /or presentation skills
• Able to work independently and as a team player to collaborate with various stakeholders
• Able to multi-task, possess strong administrative skills and problem solving skills
• Resilient, agile and adaptable individual who thrives in a dynamic environment