Senior Executive, SGA Volunteer Mgt
Responsibilities
Volunteer Recruitment
- Develop and propose new partnerships with Institutes of Higher Learning and Corporate partners and other sources for volunteer recruitment to support Satellite Offices’ efforts and maintain a healthy pool of volunteers.
- Track and monitor centralized volunteer recruitment efforts, analyze volunteer leads, and provide monthly reports on lead generation and conversion.
- Coordinate with AIC’s divisions and Satellite Offices on volunteer-related communication, marketing, and branding to enhance awareness and drive recruitment.
Volunteer Data Analysis
- Extract, collate, and analyze data from various systems for timely submission of volunteer management research, reports and dashboards
Volunteer Appreciation
- Support the planning, execution, and administration of volunteer appreciation and recognition initiatives, including awards and referral incentive programs.
- Plan and organize engagement, recognition, and appreciation events for volunteers and partner organizations.
Volunteer Management
- Develop and implement a comprehensive volunteer management policy that outlines the standards, procedures, and best practices for recruiting, training, and supporting volunteers, ensuring alignment with organizational goals
- Manage and assist volunteer related operations and administration
- Serve as HQ liaison, maintaining regular communication with Satellite Offices’ volunteer management representatives on relevant matters.
- Monitor KPIs, guide the team towards achieving targets, and generate KPI reports.
Requirements
- Degree in relevant field is preferred, including but not limited to Social Sciences. HR, IT
- Minimum 3-4 years of working experience, with strong operations background.
- Experience in managing volunteers, especially in the social/community care sector.
- Good communication, writing, interpersonal, and stakeholder engagement and management skills.
- Proficiency in data collection, analysis, reporting, and compliance/governance.
- Analytical and organised, able to translate concepts into actionable goals.
- Meticulous, resourceful and creative.
- Possess an open and collaborative mindset, with an adaptable and “can do” attitude to thrive in a fast-paced environment.