Senior Executive/ Assistant Manager, Research and Program Evaluation

Job Description

Support the execution and reporting of research and evaluation studies, such as the evaluation of Integrated Community Care Providers (ICCP) and Enhanced Home-Based Care Services (EHBCS), and the longitudinal study on seniors living in private housings.

• Evaluation design: Participate in discussions with business owners to clarify and document evaluation objectives, timelines, and budget
• Evaluation planning: Contribute to developing comprehensive evaluation plans tailored to program needs
• In-house Evaluation: Conduct evaluations internally, including: managing research administration tasks such as ethics reviews and the planning and executing data collection strategies

• Survey design and review: Regularly review and update satisfaction survey questions to ensure relevance and clarity
• Vendor management: Follow the procurement process to select vendors for data collection, manage vendor performance to ensure timeliness and quality, and process payments
• Data oversight and reporting: Review and verify survey reports for accuracy, and support the dissemination of findings in collaboration with internal divisions
• Stakeholder engagement: Explain survey findings to internal and external stakeholders effectively, tailoring communication to diverse audiences
• Support the curation, organisation, and dissemination of relevant scientific knowledge and descriptive statistics on AIC’s intranet
• Assist in translating numerical statistics into infographics and other data visualization assets to aid understanding and communication

Job Requirements 

• A good bachelor’s in relevant business, technology, or engineering specialty, or related field with at least 3 years of working experience preferably in the policy, health, or social care sectors
• Relevant experience conducting scientific research or providing research support to business units
• Able to evaluate complex information and identify key issues
• High level of attention to detail and commitment to accuracy
• Proficient in literature search using academic databases and search engines
• Able to work well independently and in teams
• Able to handle uncertainty and ambiguity
• Business-oriented and able to deliver quality work under tight deadlines
• Flexible, self-motivating, and able to manage multiple projects efficiently