Senior / Manager, Caregiving (Caregiver Support Strategic Planning)
The caregiving (CG) team is part of AIC’s Caregiving and Community Mental Health Division (CCMHD). CG team oversees the development, from strategic planning to services and capabilities development, of support for family caregivers of seniors with care needs and persons with mental health conditions.
In this role, you will have the opportunity to engage with the community care and healthcare community and work with various government agencies and internal divisions to translate insights and trends into strategy, plans and actions. You will be part of a dynamic team to create a supportive ecosystem for family caregivers and help people in Singapore to live well and age gracefully. There will be opportunities for growth, and training and guidance would be provided.
1) Support the HOD to oversee the development, implementation and review of caregiver support programmes
- Identify family caregivers' needs and gaps in the existing healthcare and community care sector, and work with ministries and agencies to develop recommendations leading to greater caregiver support.
- Lead on the development of appropriate programmes and caregiving resources based on identified needs including engagement with external stakeholders and funders, seeking for funding and resourcing.
- Oversee the development and implementation of caregiver support programmes, implementation and review of the findings for continuous enhancement.
- Establish scope and work instruction for the programmes including continuous review and enhancement of the frameworks to meet the intended outcomes.
- Review effectiveness of implemented caregiver support programmes, including data analysis, monitoring of outcome measures / performance indicators and learning points for long term programme planning.
- Manage budget and monitor utilisation as per approved workplan.
2) Lead, develop and manage strategic partnerships and collaborations with ministries, agencies, health and community care sector to strengthen the programmes for family caregivers.
- Serve as domain expert to represent AIC in cross ministry / agencies workgroups and taskforces.
- Conduct landscape review and horizon scanning to map key strategic partners, key gap areas and up-to-date resources and programmes to support caregivers.
- Build trust and leverage on internal and external stakeholders to identify gaps and opportunities to improve caregiver support, promote the application of dyadic approach, in collaboration with healthcare and community care players to enhance the caregiver support system.
- Identify potential partners to develop strategic partnerships.
- Review and build partnerships and linkages, as needed, to address the systems-related and process issues in implementation of programmes.
Job Requirement:
- Bachelor's degree, post graduate diploma or professional degree.
- Experience in healthcare or community development and multi-ministry/agency work in healthcare/social care industry would be an advantage.
- Experience and knowledge in stakeholder management and negotiations, proposal writing, presentations preferred.
- A self-starter with strong systems thinking and learning ability, who is resilient, adaptable and able to manage change and ambiguity.
- Able to multi-task and possess strong analytical, problem solving and project management skills.
- Able to work well with groups from diverse background.
- Excellent interpersonal and communication skills.
- At least 8 years relevant work experience with 2 years in a managerial capacity, and familiar with multi-ministry/agency work/healthcare industry, programme implementation and/or programme evaluation.