Senior Manager, Primary Care Network

Manager/Assistant Manager, Primary Care Network

 

Programme Administration of PCNs (Primary Care Networks)

  1. Facilitate fund administration for PCN programme, this includes good understanding of the funding model and the related process e.g., data to support processing claims from PCNs, liaising with MOH and other AIC Divisions to ensure proper controls in place for the fund administration.
  2. Support implementation of operating frameworks with PCNs:
  • Track, monitor and report management of programme funding
  • Utilise drive data driven insights to support performance tracking of the various PCNs. 
  1. Monitor and update the grant claims electronic system to reflect any changes to grant scheme, budget, audit reports, changes to delegation of approving authority
  2. Oversee compliance and funding regulations for PCNs e.g., Expense of Manpower (“EOM”), Other Operating Expenses (“OOE”) or claim disbursements inside the grant claims electronic system and ensure that they are within the approved limits
  3. Support the administration of audit and compliance work by fulfilling audit requests and collating documentation and responses. 
  4. Facilitate the audit of the PCN programme for the various stakeholders. This may include organising workshops to brief auditees on the audit scope for the PCNs.

Develop operating frameworks and processes to ensure robust grant governance

  1. Ensure PCN’s Standard Operating Procedure (“SOP”) for fund administration is relevant and up to date
  2. Assist and support in the audit and governance implementation requirements from MOH
  3. Ensure compliance to existing data protection policies and legislation in force.

Report key performance indicators (“KPIs”), achievement targets and fund utilization across all PCNs

  1. Monitoring and reporting of KPIs for the PCN Programme
  2. Manage claims and budget databases and ensure that they are up to date
  3. Support Account Managers by providing PCN budget and utilization data required for their communications with PCNs

Requirements

  • A Degree holder in any discipline
  • Minimum 3 years of relevant working experience, including experience in managing stakeholders
  • Proficient in the use of Excel 
  • Able to multi-task and possess analytic skills
  • Adaptable, resilient and able to work well in a dynamic and fast paced environment.
  • Strong critical thinking, good communication skills (including writing and public speaking), data analysis and is a strategic thinker
  • Strong organisational and time management skills
  • Meticulous and attention to detail