Senior Manager/Manager, Care Assessment /Case Management

You will lead the development, implementation, and adoption of interRAI tools across new and existing domains, including mental health, caregiver support, palliative care, Regional Health Systems (RHS), and eligibility assessments. This role involves close collaboration with clinical teams, policy makers, and various internal and external stakeholders to drive adoption, quality improvements and data-informed decision-making.

Job Responsibilities:

1. Expansion of interRAI into New Domains (Mental Health, Caregiver, Palliative Care, RHS):

• Lead cross-functional efforts to introduce interRAI tools into new care areas.
• Conduct reviews of the current assessment landscape and tools in use.
• Develop and execute strategies and implementation roadmaps for adoption in new domains.
• Develop and implement pilot projects to validate the applicability and effectiveness of interRAI tools.
• Analyze and synthesize data from pilots and ongoing initiatives to inform implementation and scale-up plans.
• Collaborate with the Ministry of Health’s Ageing Planning Office (APO) to align on policy, funding, and operational requirements for national implementation.

2. Development and Implementation of Quality Indicators Using interRAI (NH, HN/HM, CCMS, ICCP):

• Partner with the Quality Division to review and refine interRAI-based quality indicators across long-term care sectors.
• Design and implement plans for indicator integration and use.
• Develop dashboards and data reporting tools to provide actionable insights to service providers.
• Support sector-wide communications and engagement initiatives to support adoption and capacity-building.

3. Integration of interRAI in Eligibility Assessments for Grants and Schemes:

• Partner with the Grants Division to define the role of interRAI in eligibility assessments.
• Secure policy approvals and clearances required for implementation.
• Develop and oversee rollout plans, including training, system enhancements, and communications.
• Monitor adoption and performance, and lead efforts to refine and scale up the initiative based on feedback and data.

Job Requirements

• Bacherlor's degree in any discipline
• Proven experience in healthcare strategy, operations, or program implementation, preferably in aged care or health tech.
• Strong analytical and project management skills, including experience with data synthesis and pilot evaluation.
• Excellent stakeholder management and communication skills, including experience engaging with government agencies, clinicians, and community partners.
• Familiarity with interRAI systems and tools is highly desirable.