Senior Manager/Manager, Nurse Clinician

The Quality & Training Team in Primary and Community Care Development Division supports the capability and capacity building of the Primary Care Network (PCN) headquarter care teams to strengthen team-based care approach, to ensure more effective chronic disease management. As a member of the team, your key roles will include the following:

• Identify and develop training roadmaps for the PCN Care Teams (which includes Nurses, Primary Care Co-ordinators, Clinic Assistants, General Practitioners)
• Anchor the development of standardised care delivery including establishing SOPs and competency framework to support the work of the PCN Care Teams.
• Involved in inter-agency workgroups to support primary care development and transformation.
• Co-create new models of care to support team-based care approach.
• Gather insights for development and implementation of new initiatives and support the administration of the existing primary care model, including but not limited to managing funding and monitoring of project KPIs
• Establish strong rapport with primary care team, service providers to strengthen the administration of the existing primary care model
• Provide clinical supervision and implement framework to ensure patient safety and staff safety for care delivered by PCN HQ.
• Consolidate and share best clinical practices across the primary care landscape (including polyclinics, community nursing and private primary care) with both internal and external stakeholders
• Motivates the care team and provide consultation and foster professional development through coaching and mentorship

Job Requirements

• Bachelor degree in any discipline (preferably but not limited to nursing, education, public health or health administration, etc)
• At least 8 years of related working experiences, with at least 2 years in supervisory role
• Prior experience in healthcare management or operations in primary care or hospital is desirable (> 6 years of experience in administrative function)
• Able to create and maintain collaborative work relationship with internal and external stakeholders
• Confident and comfortable to work with all levels of internal and external stakeholders 
• Possess a high level of adaptability and learning agility in a dynamic environment
• Excellent written and verbal communication skills with good attention to details.
• Strong analytical and problem-solving skills to identify inefficiencies and recommend improvements